Our recent media
Powering down while dialling up AI to save carbon emissions in our mobile network
15 October 2024
1,720 tCO2e saved over two years, and we’re exploring AI solutions to enhance network energy efficiency even further
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11 October 2024
Testing phase will determine the device rollout plan and technology roadmap leading to a more resilient, better connected Aotearoa New Zealand
3 October 2024
Community-driven app from One New Zealand supports a wide range of youth charities through everyday swipes.
1 October 2024
By Thaigan Govender, GM Mobile Access Network, One NZ
25 September 2024
By Mike Purchase, Chief Enterprise Officer, One NZ
17 September 2024
One NZ announces extension of IT asset disposition and remarketing services partnership with BMS-IT
16 September 2024
Network banners on customer’s phones will display “Kia Ora” to celebrate Māori Language Week
Previous media
29 November 2023
One New Zealand (One NZ) today announced it is using generative artificial intelligence (generative AI) capabilities from Amazon Web Services (AWS) to help its contact centre agents better understand why customers call, and how to proactively support call resolution. After just three months of going live, the new solution powered by AWS, the world’s leading cloud provider, has helped One NZ achieve a 10% increase in customers who report dealing with a knowledgeable and friendly representative, and a 10% increase in customer trust.
20 November 2023
Ardie Savea, Ambassador for One NZ’s One Good Kiwi, Unveils Heartwarming Children's Book with a Charitable Twist
3 November 2023
One NZ to boost 5G network by agreeing to acquire Dense Air’s New Zealand business and adding spectrum.
1 November 2023
Summer Collins joins executive team as Chief AI & Data Director.
25 October 2023
Apple Watch Series 9 and Apple Watch Ultra 2 with cellular are available beginning Friday 27 October
18 October 2023
Nick Judd and Mike Purchase join the One NZ executive team.
4 October 2023
Daily metrics to allow up-to-date view of service levels
27 September 2023
One NZ launches first of its new ‘resilient’ retail stores.
22 September 2023
New $10 per month add-on offers greater flexibility for upgrading