Updated 9 September 2026.
At One NZ, we know how important your phone is.
But upgrading to a brand-new phone can be expensive. In that moment when your phone screen cracks (again), or your battery barely makes the commute, you start to think about it. That’s why we created Phone Dollars - a simple way to give you real savings when they buy a new interest-free phone.
What are Phone Dollars?
Phone Dollars are a balance you build up over time that you can use to reduce the cost of a new interest-free phone.
Think of it like Phone Dollars in your One Wallet that go straight toward lowering the cost of your next phone when you upgrade on interest-free terms.
Phone Dollars live inside your One Wallet in the My One NZ app - easy to see, and ready to use when you upgrade.
Not a customer with us yet? You can find out more about Phone Dollars at www.whatsinmywallet.one.nz.
How do you earn yourself some Phone Dollars?
You can build up Phone Dollars in a few everyday ways:
- Trade in your old phone and we'll add its estimated trade-in value as Phone Dollars.
- Add a new eligible One NZ mobile or broadband connection - earn $300 Phone Dollars per connection.
- Set up Automatic Payments on your Pay Monthly bill, or Auto Renew on your Prepay Plus plan - earn $30 Phone Dollars.
- Use Daily Roaming - earn $5 Phone Dollars for each day you roam.
- Stay on your eligible plan and keep earning through monthly bonuses over time.Signing up with our partners like Dosh NZ dosh.nz/dosh-one-nz
The longer you’re with us and the more services you use, the more Phone Dollars you can earn - and that means bigger savings when you choose to upgrade on interest-free.
More than trade-in.
Trade-in programmes for old phones are available across New Zealand's mobile networks. Phone Dollars go further: One NZ layers savings from trade-in value, plan usage, added connections and partner activity into a single balance that can be put toward your next interest-free phone.
Real world savings.
Dropping the cost of your new interest free phone with Phone Dollars gives you real value. Instead of short-term promotions or complex offers, your Phone Dollars build up over time and are there when you’re ready to upgrade.
For example, if you’ve already built up $300 in Phone Dollars, that’s $300 off the cost of your next interest-free phone. Simple.
And that helps lower your monthly payment, making it easier to step into a nice new phone much sooner.
We want a better-connected Aotearoa New Zealand.
Phone Dollars are part of our mission to help build a better-connected Aotearoa New Zealand - making it more affordable for customers to access the technology they rely on every day.
If you are looking for the best value for a new phone, you have to think about Phone Dollars. Only with One NZ.
Check the My One NZ app or visit www.whatsinmywallet.one.nz and see how close you are to your next interest-free phone upgrade.
Phone Dollars can be redeemed in-store with an eligible One NZ Pay Monthly plan.
Balance can be used towards a new phone purchase with a minimum value of $199, on a 24- or 36-month interest-free term.
Min. $99 deposit required and min. $1 monthly interest-free repayment over term.
Max balance $4,999 Phone Dollars.
Balance savings evenly spread over the agreed interest-free term.
Balance of phone cost must be repaid if you exit, transfer or trade-down your plan before the interest-free term expires.
Redeeming is available to the account holder of the service and is subject to a credit check. Eligibility criteria and terms apply, see https://one.nz/one-wallet/
Add a new service: Get $300 Phone Dollars for new eligible mobile plan or broadband plan added to your Pay Monthly account. New plans must stay active for at least six months. Terms apply, see https://one.nz/legal/terms-conditions/one-wallet/
Set up bonus: Get $30 *Phone Dollars for setting up Automatic Payments on your PayMonthly bill, or Auto Renew on your Prepay Plus plan. Terms apply, see*https://one.nz/one-wallet/
Roam: Get $5 *Phone Dollars for each day you use Daily Roaming. Terms apply, see*https://one.nz/one-wallet/